PocketBits Support Center

Getting Started 5

• I am new to Bitcoins, where do I start?
• How long does KYC Verification take?
• Are Corporate/Company Accounts accepted?
• Fee Structure on PocketBits
• Creating a PocketBits Account

Sending Receiving Crypto 3

• My Bitcoin Deposit is Pending, what does it mean?
• How to send Crypto to another wallet?
• How to receive Crypto in your PocketBits wallet?

General Queries 3

• Why are the prices on PocketBits different than other Indian companies?
• Change of registered Mobile Number/Email
• Change of Mode of Authentication from 2FA to Mobile OTP

INR Deposit/Withdrawal 3

• INR Withdraw Pending, INR not yet Credited to Bank.
• INR Deposits / Withdrawals
• Can I change my Registered Bank Account?

Trading 3

• Buy / Sell Crypto Assets - Instant Trade
• Why are Indian prices so high compared to USD prices?
• Buy / Sell Crypto Assets - Pro Trade

PB Vault 10

• What is the PocketBits Vault?
• Which assets are currently supported in the PB Vault?
• Are interest rates for Vault guaranteed even when the markets go down?
• What are the minimum and maximum limits for Vault?
• When will the Interest be paid out?

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New Listings 2

• XEM, VEN & LSK are now trading on PocketBits
• Trade UNI Directly with INR on PocketB

Contests & Giveaways 8

• 2nd Birthday Mega Giveaway.
• PocketBits INR Deposit Bonanza!
• New Year 2020 Giveaway!
• 3rd Birthday Bash
• 3rd Birthday Bash Extravaganza

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Latest Updates 21

• PocketBits Has Distributed BitcoinCash ABC (BCHABC), BitcoinCash SV (BCHSV) and Trading is Now Live.
• Benefits of registering a Nominee to your PocketBits account.
• BTT Airdrop.
• Aave (LEND) Token Swap to AAVE will be supported on PocketBits
• PocketBits will support the 2020 Bitcoin Cash Hardfork.

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